Changing your password

Changing your password can be completed by clicking the profile icon

To change your password:

  1. Click on the 'Profile icon/image' in the top right of the screen.
  2. Select 'Change password'.
  3. You will be directed to the 'Change Your Password' page.
  4. Enter your current password followed by your new password, which you will have to enter twice. Your new password must be 9 alphanumeric characters with at least 1 uppercase, 1 lowercase, and 1 special (@,£,%) or 1 number.
  5. Click 'Change password' button. You will receive an email confirming your password has been updated.


If you have difficulties changing your password, please contact

If you have forgotten your password and are trying to reset it, please see our Forgotten password article.